Fukai Hotel

This Hotel was in good location, maybe 10 to 15 minute walk to Bell and Drum Tower. Room was ok but no refrigerator as stated on web site. Good size shower only one morning hot water was only very warm. Supplied a free bottle of water everyday. Free internet use. The only biggest problem was next door construction site. I was there national holiday week and workers started work one morning at 3am!!! Then next night worked through the night with heavy machinery. Very noisy to sleep. If you stay it is a good to ask hotel for room not facing construction site. Good price on Ctrip was half that was displayed at front desk.

The room was very clean and the staff offered helpful service. The breakfast was a bit expensive and the choices were very limited.
And special thanks to the free airport pickup serivce, which is very useful and convenient.

I would recommend for a short trip to Xian if you're traveling with Chinese friends or colleagues or are at least a little familiar on your own with China. Good value and perfect location within city walls but staff, facilities and food are inconsistent and though many staff gamely try to communicate in English, inevitable mistakes and misunderstandings are either amusing or irritating, depending on your mood and immediate needs. (Took me three rounds of calls to the desk to get a guy to fix a problem with a light, but once they got it, they took care of no problem).

Big plus, location: Easy walk to Drum Tower, Bell Tower, Muslim Street, all in 10-15 minutes plus shops and restaurants galore. Tourist office in lobby can arrange trip to see Terracotta Warriors, though our English-speaking guide had some trouble with English, despite great attitude and friendliness. It's about 50 minutes by car to the site from the Fukai.

Rooms are very typical of mid-range Chinese hotel: modern-looking and clean but somewhat cheap materials and already showing a bit of age, plus no matter how clean, a cockroach was there in the bathroom to greet me first thing. Semi-opaque glass-door/wall bathroom a bit small with shower only, hot water OK, good water pressure, but if you're a large person like me you'll feel a bit claustrophobic (yet on display at the same time, thanks to the glass, if there's anyone else around).

Hard mattress, also typical of Chinese hotels, so not worth complaining about but if it's a problem for you, now you know. Also a bit noisy, so if you're sensitive to noise I suggest earplugs (I suggest earplugs anyway, no matter where you are in China). I would have had a bad night's sleep otherwise as someone nearby had a rather raunchy-sounding party my last night (another typical Chinese hotel feature that might annoy but you should just ignore with good cheer: prostitute propositions. Just use your mobile and don't answer the hotel phone is my philosophy).

Flat screen TV and PC in the room have a free internet connection and worked perfectly.

For around $50/night got good value, though I suggest skipping the hotel restaurant (respectable Chinese fare but nothing special) because there's so much more within easy walking distance. Head to the Muslim area for great noodles and lamb dishes, that's my suggestion.

So in sum if you're a "China hand" this place is fine, if you're a sensitive Western tourist, you probably want to pay more for something a bit more familiar and posh; if you're just looking for decent value in any case and a good location for a few day's stay, the Fukai is just fine….

it's not worth a four-star price cuz the service and amenities were far from the four-star quality.

Sorry, just read my review and realized I left out some key words! I meant to write: "We paid CNY 350 via Ctrip, which was a good thing, because the price at the desk when we checked in was around twice as much as we paid online in advance, so book ahead."

Solid value. My family (wife, 2 teens) and I had a great time in Xi'an and the Fukai was a big part of it.

Our room was clean and felt like it had been renovated recently, and though my daughter found the bathroom to be too small, by the standards I've witnessed elsewhere in China, it was actually a bit on the generous side and the fixtures and amenities were quality.

We paid CNY 350 via Ctrip, which was a good thing, was around twice as much as we paid online in advance, so book ahead.

Pros:

The breakfast buffet on the weekend was included with a good selection of both Chinese and Western food. Not exactly gourmet, but not bad, either.

It's in the old city near plenty of shops and the historical sites. The Bell and Drum Towers and Muslim Quarter are close and so is the city wall South Gate, where you can rent bikes to ride on the wall.

Good service and friendly staff with competent basic English skills.

Cons:

A bit noisy, with street noise and in the morning a blaring recording of the Chinese nat'l anthem from a nearby building. I guess it's the price you pay for being in the middle of it all. :) The hotel itself was pretty quiet, though.

My daughter complained about the hard mattresses, but again, by the standards of other Chinese hotels, the mattresses were ok. Certainly not springy soft, but good enough for a comfortable night's sleep after a day exploring old Xi'an.

位置不错,服务人员态度很不好.位置不错,服务人员态度很不好.

位置不错,服务人员态度很不好,位置不错,服务人员态度很不好..

一切都比较正常除了隔音，隔壁房间很吵，在走廊都能听到房间嘿咻声音。还有就是隔壁房传来异味，实在很不能接受。房间设施装修，相当一般，不过价格也不便宜。

酒店不太好，设施陈旧，服务态度一般，位置也不是很好。总之不满意。