Grand Lapa Hotel Macau

I travel the region often I stay at this hotel every other month. Stayed at least 20 times over the last 4 years. Unfortunately this last time in July I was robbed and extorted from. Be weary of hotel ordered taxis. Very disturbing visit, and although manager changed company policy on ordered taxi's he unfortunately refused to take responsibility for the Crime.

Wrote to Corporate and Manager but they refused to admit faulty policy although they changed how taxis are ordered after this incident. Unfortunately, they were very rude and feel they are immune to any repercussions of their (or their staff's) actions.

Additionally, I would not recommend a stay at this hotel any time, unfortunately the service level has dropped significantly since the opening of other resorts and there has been a high turnover of staff. Most of the better staff has moved to the Wynn or Venetian.

1. very nice order in the lobby
2. very friendly staff
3. beautiful decoration
4. convenient location and transportation

除了房间设施有点旧，其它都很好。床垫和寝具睡得很舒服，打扫得非常干净。周边环境不错，大小赌场吃饭购物也方便，还有个露天泳池可以锻炼。

本来老板要的是另一家酒店，但是满房，于是订了这一家。老板回来后很满意，酒店服务很不错，交通也很方便。

替朋友订的，他们去澳门玩两天，房间干净，交通便利，周边环境不错，还是比较满意的。

房间很干净,周围环境也不错,就是相比同等价位的酒店,性价比不高.门口打车时间很长,因为车少.

交通便利,适合旅游及商务出差,周边交通便利,购物也方便,下次出差还会选这里.且会作为本公司的常住酒店.

临近观音像，可以看到很美的澳门夜景，特别是彩虹桥，真的很美。下次再到澳门，还会是首选。

与同价位的酒店比，性价比偏低，同样的价格在澳门可以住到更大、更舒适的酒店。而且，当天去酒店入住时前台还说我订了间“豪华客房”所以给我一间带窗户的房间，但进入房间后，还是感觉一般，但位置很好。

房间很干净，我是去了好几次了！一直觉得蛮好！下次还订着！！就是门口叫车等的时间很长！车也不是很多！