This hotel is definitely pricey due to its location However it looked very new on the frontage But rooms are not very well maintained. It is about time they refurbished for the price they are charging customers.
Room service is also slow. for RMB 488 there could be better hotels around this west lake scenic area booked 2 rooms for 2 nights via Ctrip with a rate of CNY 418, however hotel did not honor the booking online after 5 pm, was not contacted prior to room cancellation and held no responsiblity for such actions. Very unprofessional! :-(
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