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Details

Starway Premier Tianan Rega Hotel Beijing

Description Reviews Map

Average score (352 reviews)

Superb 4.0

Location

4.4

Facilities

3.7

Service

4.0

Cleanliness

4.1
Reviews 1 / 352

Gret Location

4.5
Ctrip.com user: Eggplant, 2012-01-01

Location:

5.0

Facilities:

4.0

Service:

5.0

Cleanliness:

4.0

The location is great and very close to the shopping district and the forbidden city. The hotel had a travel kiosk and we took their trip to the great wall. My parents are a little old and I have a small baby so the big van was great. Diver was friendly and the car was fantastic. We also booked private cars and were very satisfied.

The bad. The room was smaller than advertised and it had only a small window that we much to tall for me to see out of so the room was very dark even with all the lamps on.

I would stay here again but ask for a different room location.

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Reviews 2 / 352

Top location for affordable price

4.5
Ctrip.com user: Laurens, 2011-12-21

Location:

5.0

Facilities:

4.0

Service:

5.0

Cleanliness:

4.0

Excellent location for tourists. Helpful staff. Good internet connection and travel agent. Second time here as last time was a positive surprise.

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Reviews 3 / 352

excellent

5.0
Ctrip.com user: Bonnie, 2011-12-20Google translation

Location:

5.0

Facilities:

5.0

Service:

5.0

Cleanliness:

5.0

We were delighted with the excellent location, friendly staff, and hotel service、 Location walking distance to forbidden city and tienamen square。 Great markets behind hotel and shopping centre with peking
出duck、to die for。

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Reviews 4 / 352

Joe

5.0
Ctrip.com user: Joe, 2011-12-10

Location:

5.0

Facilities:

5.0

Service:

5.0

Cleanliness:

5.0

V. good location, excellent breakfast. Worth the price I paid for 3 nights; I guess about $100 per night, including breakfast.

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Reviews 5 / 352

nice hotel but too dark rooms

4.0
Ctrip.com user: johannes, 2011-11-10

Location:

5.0

Facilities:

2.0

Service:

4.0

Cleanliness:

5.0

no outside windows as advertised, but the room was absolutely dark, even though all lights turned out. Very unpleasant!
Location is great, next to Forbidden city south entrance,

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Reviews 6 / 352

Really enjoyed my stay

4.5
Ctrip.com user: Laurens, 2011-10-01

Location:

5.0

Facilities:

4.0

Service:

5.0

Cleanliness:

4.0

I was able to check my e-mail on a fast internet connection at the business office for only RMB 10 per 30 minutes. Friendly staff, helpful to arrange taxis. Nice breakfast - both Chinese and Western. Reception desk and business office people speak English well.

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Reviews 7 / 352

Nice Hotel

4.0
Ctrip.com user: Antony, 2011-09-10

Location:

5.0

Facilities:

4.0

Service:

4.0

Cleanliness:

3.0

This hotel is strategic. I think if i go to Beijing i want to stay this hotel.

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Reviews 8 / 352

Perfect location, excellent price, nice everything else

4.3
Ctrip.com user: Tony, 2011-09-09

Location:

5.0

Facilities:

4.0

Service:

4.0

Cleanliness:

4.0

Superb location for tourists, both daytime and nighttime, polite staff, breakfast well balanced between familiar western food and some Chinese flair. Free bottled water every day a nice touch. Comfy beds. Couldn't have wished for a better hotel for a first time tourist trip.

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Reviews 9 / 352

PLEASE READ BEFORE YOU BOOK THIS HOTEL!!!

3.5
Ctrip.com user: nothappy, 2011-09-06

Location:

5.0

Facilities:

5.0

Service:

1.0

Cleanliness:

3.0

Helped my dad to book this hotel for a short 3 nights trip in Beijing.
During his check in process, there were 2 girls and one guy who were in charge in the receptionist.
After providing all passports, one of the girl started to ask for the deposit payment.
The total was RMB4500. My dad took the money out of his bag, counted it carefully and passed the RMB4500 to one of the receptionist girl.

However one BIG mistake that my dad has made was chatting with his colleague after passing the money to the receptionist girl.

The receptionist girl put the money into the electronic money counter thing on the desk behind where they were standing, and the number shows up only 38 were counted, which means there were only RMB3800 in total. The other girl then started to ask my dad the remaining RMB700.

Confused my dad asked again if they can count the money once again on the machine but expected now, the number still shows up 38. He was very sure that he counted the money before passing it to the girl, and there was nothing that he could do to prove it, he was about to give the remaining RMB700 again but luckily his colleague told him to check the receptionist desk, until then they both found out that the money 7 x RMB100 on the floor where the 2 girls and one guy were standing.

After my dad pointed those bills on the floor, the girl just simply started to collect those bills from the floor without saying any single word, not even a simple "Sorry".

7 x RMB100 was spread on the floor where three people walking and standing around them, you TELL me if it is any possible it happened accidentally.

Just be very careful.

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Reviews 10 / 352

PLEASE READ BEFORE YOU BOOK THIS HOTEL!!!

3.5
Ctrip.com user: nothappy, 2011-09-06

Location:

5.0

Facilities:

5.0

Service:

1.0

Cleanliness:

3.0

Helped my dad to book this hotel for a short 3 nights trip in Beijing.
During his check in process, there were 2 girls and one guy who were in charge in the receptionist.
After providing all passports, one of the girl started to ask for the deposit payment.
The total was RMB4500. My dad took the money out of his bag, counted it carefully and passed the RMB4500 to one of the receptionist girl.

However one BIG mistake that my dad has made was chatting with his colleague after passing the money to the receptionist girl.

The receptionist girl put the money into the electronic money counter thing on the desk behind where they were standing, and the number shows up only 38 were counted, which means there were only RMB3800 in total. The other girl then started to ask my dad the remaining RMB700.

Confused my dad asked again if they can count the money once again on the machine but expected now, the number still shows up 38. He was very sure that he counted the money before passing it to the girl, and there was nothing that he could do to prove it, he was about to give the remaining RMB700 again but luckily his colleague told him to check the receptionist desk, until then they both found out that the money 7 x RMB100 on the floor where the 2 girls and one guy were standing.

After my dad pointed those bills on the floor, the girl just simply started to collect those bills from the floor without saying any single word, not even a simple "Sorry".

7 x RMB100 was spread on the floor where three people walking and standing around them, you TELL me if it is any possible it happened accidentally.

Just be very careful.

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[Chinatravel] user ratings are based on past reviews, are for reference only and are not included in Ctrip hotel scores.